Pano Anthos, the Founder and Managing Director of XRC Labs, adds his page to the Marketing Playbook. Hear how to use available tools and resources to your advantage, how to sacrifice short-term profitability for long-term innovation, how to provide the best shopping experience possible, what the future of retail will look like, and Pano’s business lessons from the tennis world. Connect with Pano at Pano@XRClabs.com