Ellie Wu, Senior Director of Customer Experience Transformation at SAP Concur, chats with Lou about what exactly “customer success” means, her work with TedX SeattleWomen, and her contributions to this year’s reimagined program for June’s Enterprise Experience conference.
What Ellie’s reading: James Clear, Atomic Habits
More about TedXSeattleWomen: http://tedxseattle.com/events/tedxseattlewomen/
Attend Enterprise Experience: www.rosenfeldmedia.com/enterprise2019
Rosenfeld Review Podcast