Last week I gave my FOURTH keynote talk at Mobile World Congress (MWC) 2024 when I opened the second annual MVNO Summit to a standing-room-only crowd of industry leaders. Most were from MNOs, MVNOs, and digital brands that want to be at the forefront of an AI-powered revolution in telco business support systems (BSS). 

In my talk, I introduced a new AI-first, fully customized BSS solution that blends speed, scalability, and affordability to deliver a next-gen experience that streamlines operations and lowers costs. In the middle of it, I chatted with an avatar and created a BSS right on stage!

We captured the talk on video, and I’ve turned it into this podcast. Listen now to learn: 

• Why the emergence of two major innovations—AI and the public cloud—is disrupting incumbent vendors, leveling the playing field, and making this the perfect time for BSS innovation [03:13];
• How the killer demo in my presentation demonstrates the power of an AI-first BSS solution [08:50]; and
• Why Totogi’s BSS Magic is the future of telco BSS [16:57].

Listen now by clicking play above or subscribe through your favorite podcast platform—see the links in the right column above. You can find the transcript for this episode here. 

Links and Resources

• Check out the video version of my MVNO Summit talk. It’s the best way to see the Totogi avatar in action and get a sense of just how easy BSS Magic is to use!
• Learn more about BSS Magic and Totogi.
• Read my blog about why now is the time for telco to have the perfect BSS, all because of generative AI.
• I still get questions about taking over Ericsson’s space at MWC 2021 and creating CLOUD CITY! It was AMAZING. I made the call about the public cloud coming to telco, and for the same reasons, generative AI is coming to telco, too.
• Watch all my MWC talks! Start with the talk that began it all, my 2021 MWC keynote, The Paradox of the Public Cloud. Then check out my 2023 MWC talk, SUPERCHARGE your MVNO with personalization, and my 2022 MWC talk, The Public Cloud is NOW!
• Generative AI is MAGIC. To celebrate the launch of BSS Magic, I put together this playlist of magic songs. Can you tell I love music from the 80s?
  • Every Little Thing She Does Is Magic by The Police
  • You Can Do Magic by America
  • Magic Man by Heart
  • Abracadabra by Steve Miller Band
  • She Blinded Me With Science by Thomas Dolby
  • Magic, by The Cars

Wanna talk public cloud? Telco execs, set up a meeting with our team to learn how to tap the immense business value it can bring.

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The Telco in 20 podcast won 2022 and 2023 MarComm Awards, a 2022 Hermes Award, and was recognized as a Forrester Top 100 Channel Podcast and Feedspot Top 10 Telecom Podcast.  If you enjoy the podcast, would you leave us a short review? It takes you seconds to do in your app and it really makes a difference in helping to convince hard-to-get guests. And I love reading your feedback and reviews!

Podcast Credits

• Executive Producer and Host: Danielle Royston, TelcoDR
• Senior Producer: Lindsay Grubb, TillCo Media
• Editor/Marketing: Alisa Jenkins, Springboard Marketing
• Editing: Andrew Condell
• Associate Producer: Kriselda Dionisio
• Music: Dyami Wilson