Intercom on Product: Building Software in an AI-first World cover image

Intercom on Product: Building Software in an AI-first World

Introducing Off Script: Des Traynor on the AI revolution

Apr 4, 2024
26:53
Snipd AI
Des Traynor, Intercom Co-Founder, discusses the AI revolution and its impact on startups and society. Topics include generative AI, State Chat GPT for customer service, evolution of AI chatbots, and embracing technological innovation.
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Podcast summary created with Snipd AI

Quick takeaways

  • Generative AI revolution will impact startups, tech, and society at large.
  • Focus on solving core problems, not getting attached to specific technological solutions for leveraging AI.

Deep dives

AI-Driven Transformation: The Generative AI Revolution

The podcast episode delves into the generative AI revolution and its impact on startups, tech, and society at large. Intercom's co-founder, Tez Trainer, discusses the rapid adoption of generative AI features, including an AI-powered customer service agent, within a short time frame. He explores the ways in which businesses can reinvent themselves in a post-AI world, offering frameworks and ideas for leveraging this transformative technology.

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