Intercom on Product: Building Software in an AI-first World
Introducing Off Script: Des Traynor on the AI revolution
Apr 4, 2024
Des Traynor, Intercom Co-Founder, discusses the AI revolution and its impact on startups and society. Topics include generative AI, State Chat GPT for customer service, evolution of AI chatbots, and embracing technological innovation.
26:53
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Quick takeaways
- Generative AI revolution will impact startups, tech, and society at large.
- Focus on solving core problems, not getting attached to specific technological solutions for leveraging AI.
Deep dives
AI-Driven Transformation: The Generative AI Revolution
The podcast episode delves into the generative AI revolution and its impact on startups, tech, and society at large. Intercom's co-founder, Tez Trainer, discusses the rapid adoption of generative AI features, including an AI-powered customer service agent, within a short time frame. He explores the ways in which businesses can reinvent themselves in a post-AI world, offering frameworks and ideas for leveraging this transformative technology.
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