Art of Procurement

847: 2026: A Defining Moment for Procurement

Jan 5, 2026
In a rapidly evolving digital landscape, the future of procurement hinges on readiness and cultural adaptation rather than just technology. A focus on intent over mere automation is crucial for designing effective operating models. Curiosity and experimentation are encouraged among leaders as they navigate AI integration. Efficiency gains must be strategically redirected to avoid workforce reductions. The conversation emphasizes that technology should act as a catalyst for transformative change, shaping procurement into a proactive business function.
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INSIGHT

Automating Broken Processes Creates Bigger Problems

  • Digitizing without redesign locks in broken processes and accelerates stakeholder friction.
  • Hard-coding legacy workflows into tech makes future operating-model change much harder.
ADVICE

Start With Intent, Not Tools

  • Rethink workflows before choosing tools and question whether processes should exist at all.
  • Design operating models by deciding what decisions to influence and what to stop doing entirely.
INSIGHT

Readiness Trumps Tech Capability

  • Technology succeeds only when the organization is culturally ready to receive it.
  • Resistance often stems from fear and a lack of ownership, not technical capability.
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