How I AI How an IT Leader Turned 40 Years of Systems Thinking Into Better Workflows
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Nov 25, 2025 In this discussion, Colette Mason, a collaborative AI consultant with over 40 years in IT, reveals insights into effective AI use. She introduces seven AI user archetypes—like the Juggler and Warrior—and explains how they can sabotage success. Colette emphasizes the importance of training AI assistants rather than starting from scratch and shares practical case studies demonstrating significant savings for businesses. She advocates for a human-first approach to AI, balancing technology with genuine connection to enhance workflow and reduce burnout.
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Human Judgement For Gray Areas
- Human judgement still beats AI for gray areas like empathy and bedside manner.
- Colette warns these human-centric tasks require a person in the loop to avoid costly mistakes.
Stop Creating Half-Finished Work
- If you keep starting many 90% finished tasks, set your assistant to block non-essential suggestions.
- Tell the AI you tend to wander and have it remind you to finish the current task first.
Train Your Assistant Not Your Prompt
- Train your assistant with your priorities and tendencies instead of rewriting long prompts each time.
- Upload weekly and quarterly priorities so the AI can remind you to stay on task and avoid distractions.