Why Promoting Your Best Technician Almost Always Backfires

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👉 Visit: https://www.callrail.com/sbmpod In this episode of the Service Business Mastery Podcast, we sat down for an insightful discussion with Justin Deese, host of the Freedom Blueprint podcast and creator of the Service Manager Academy. We talked about how to turn top technicians into effective service managers.

Here's what we cover in this episode:

• Common mistakes we see when promoting technicians to managers

• How to set boundaries with coworkers, friends, and even spouses

• Leadership and communication tactics that actually work in the trades

• Essential tools and systems for running a high performing service team

• Creating a culture of accountability without micromanaging

If you run a home service business like HVAC, plumbing, or electrical, this episode is packed with practical strategies and insights to help your managers succeed and your business grow.

Timestamps ⏰(Video) 00:00 Leadership, Delegation, and Growth

04:06 Veteran in Home Service Industry

06:27 Life's Many Conversations on Walks

12:00 Boundaries Between Work and Life

14:18 Date Night Struggles

19:04 Leadership and Business Growth

19:51 Service Manager Academy Creation

25:13 Promoting Top Talent Pitfalls

28:47 From Chaos to Leadership

31:28 Encouraging Problem-Solving Independently

35:18 Streamlined One-to-One Accountability

36:32 Addressing Persistent Performance Issues

39:32 Exceptional Communication Drives Success

42:46 Service Business Mastery Advice This episode is kindly sponsored by:

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• priceguide

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

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