Copilot Beyond Tasks: Build Agentic Workflows

Jan 7, 2026

Neil Fluester, a unified communications expert and the head of Logitech for business, shares his insights on elevating hybrid work. He discusses the transformation of Copilot from a basic task engine into an enhancement tool for workflows. Neil emphasizes the importance of thoughtful workspace design, including webcams, lighting, and teleprompters, to enhance meeting presence. He also explores how transcription and translation capabilities are reshaping collaboration, and he dives into home automation, revealing how smart setups can streamline daily routines.

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INSIGHT

Copilot As An Enhancement Engine

Neil Fluester sees Copilot evolving from a "do engine" into an enhancement engine that augments how people work.
He wants to move beyond task execution toward agentic workflows that proactively enhance users' capabilities.

ADVICE

Train Copilot For Accurate Attribution

Train Copilot with your linguistic style so it can attribute speakers and match tone in meetings.
Use speaker attribution, transcription and translation to make meetings more actionable and personal.

ADVICE

Use A Prompter To Maintain Eye Contact

Use a teleprompter behind your screen to maintain camera eye contact and preserve connection in remote presentations.
Prioritize a larger screen teleprompter for bigger calls so participant thumbnails remain readable.

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This episode explores practical ways to lift the quality of hybrid work through better tools, clearer communication, and smarter use of AI. Neil Fluester shares insights from years in unified communications, including how Copilot is evolving from a task engine to an enhancement engine, why peripheral design matters for productivity, and how thoughtful setups, from webcams to lighting to teleprompters, shape human connection in meetings.

🎙️ Full Show Notes
https://www.microsoftinnovationpodcast.com/785

👉 What you’ll learn

How to move from basic Copilot prompts to agentic, enhancement-focused workflows
How hardware design influences productivity and meeting presence
How speaker attribution, transcription and translation are reshaping collaboration
How to improve video quality with simple upgrades to lighting, cameras and placement
How home automation and monitoring can streamline daily routines

✅ Highlights

“I use it as a bit of a do engine. Copilot, do this for me, Copilot, do that for me.” “I’m trying to cross the chasm to where we move from that just getting it to do stuff to enhance me.”
“The translation stuff is just blows my mind.”
“You can kind of opt in and train it and teach it your linguistic style and your tone.”
“It’s garbage in, garbage out.”
“You wouldn’t leave the house looking terrible, so why would you turn up to the meeting looking terrible?”
“Stop sucking on the way you look.”
“Any free power is free power at the end of the day.”
“Lithium iron phosphate is the new chemistry that everyone sort of loves because it’s super safe.”
“You can knock up a large amount of kilowatt storage now.”

🧰 Mentioned

Microsoft Teams - https://teams.microsoft.com
Copilot - https://copilot.microsoft.com
Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Keywords
copilot, teams, logitech, webcams, teleprompter, ai, video quality, home assistant, automation, translation, transcription, unified communications

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith