CX Goalkeeper with Adrian Swinscoe - S1E16 is about his book "CX PUNK"

The CX Goalkeeper had a smart discussion with Adrian Swinscoe

Adrian is a Customer experience advisor, author, speaker, workshop leader and aspirant punk at Punk CX.

We discussed following tracks from his book:

• With great power comes great responsibilities

• CX is not F***** metrics

• Simplicity rules: ok?

• The answers are right in front of view

His book suggestion: Worth It by Dan Price

How to contact Adrian:

• https://www.linkedin.com/in/adrianswinscoe/

• https://www.adrianswinscoe.com/

• Amazon link to Adrian’s book "PUNK CX”

Adrian’s gold nuggets:

• “Find something you love to do”

• “Be curious about everything”

Thank you Adrian!

#customerexperience #leadership #innovation #transformation

#punkcx