ServiceNow Series E138: Richard Motteram, Head of Delivery Northern Europe – ServiceNow practice at Eviden

Today's guest is Richard Motteram, Head of Delivery Northern Europe – ServiceNow practice at Eviden. Eviden designs the scope composed of Atos’ digital, cloud, big data and security business lines. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, they bring deep expertise for all industries in more than 53 countries. Eviden expands the possibilities of technologies for enterprises and public authorities, helping them to build their digital future.

Based in London, Richard is a fully certified professional with over 14 years of experience in ITSM and over 12 years of experience working in ServiceNow. He has been involved in every kind of ServiceNow implementation from small companies to multi-national enterprises, including leading financial, healthcare, insurance, public sector and pharmaceutical institutions. He previously worked as an Associate Developer at ServiceNow where he was involved in troubleshooting, codebase development, customer support and implementation of the platform.

In this episode, Richard talks about:

His background and overview of Eviden,

Eviden’s diverse industry implementation,

ElevateNow, the SAP-ServiceNow collaboration for ERP modernization and innovation,

How GenAI will help address challenges on the ServiceNow platform,

What makes Eviden stand out in the marketplace,

How ServiceNow will continue to transform enterprise workflows