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The CMO Podcast

Derek Yarbrough (J.Crew) | The Role of a CMO as the Customer Champion

Nov 29, 2023
Derek Yarbrough, CMO at J.Crew Group, talks about the success of the 'giant Ficinos' men's clothing initiative, transitioning to CMO, the role of a CMO as the customer champion, building a lasting brand, starting a company, and excitement for the upcoming holiday season at J.Crew.
51:24

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Successful CMOs balance data and storytelling to connect with their audience.
  • Hiring top-tier talent is essential for building a successful team and achieving business success.

Deep dives

The Power of Data and Storytelling for CMOs

Data is crucial, but story is equally important for CMOs. Successful CMOs know how to effectively use data and storytelling to connect with their audience. Deloitte's CMO program emphasizes this balance between data and story and offers support to CMOs in navigating their roles.

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