TED Talks Daily Ask dumb questions, embrace mistakes — and other lessons on innovation | Dave Raggio
21 snips
Nov 19, 2024 
Dave Raggio, Vice President at Intuit, shares his insights on innovation learned from leading a skunkworks team. He emphasizes the importance of embracing mistakes and the power of collaboration. Raggio discusses how asking 'dumb' questions can enhance communication and drive creativity within a corporation. He also highlights the challenges of implementing new initiatives and the critical role of careful decision-making in achieving successful outcomes. His lessons serve as a guide for anyone looking to innovate within a larger organization.
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The Skunkworks Struggle
- Dave Raggio, initially tasked with QuickBooks marketing, saw an opportunity to connect small businesses with helpful products.
- His skunkworks team worked in secrecy, prioritizing speed but later struggled to gain support from other teams.
Socialize Your Vision
- Socialize your vision early and often with colleagues.
- Build human connections through informal interactions like coffee breaks or happy hours to gain support.
Listen Early and Often
- Listen to others' opinions and feedback, even if they seem like blockers.
- Overconfidence can blind you to valuable insights and potential mistakes.