Peter Lohmann's Podcast Jordan Muela - Owning The Outcome
Season 2, Episode 2 of the Owner Occupied podcast with Peter Lohmann & special guest Jordan Muela. In this episode we discuss:
(00:00) Intro
(01:24) Jordan’s background & career
(03:15) What is it about Property Management that drew you into the industry?
(06:49) How does one coming from VC get so passionate about SMB?
(10:23) Is there a place for VC in Property Management?
(15:36) Moving closer to the customer and owning outcomes
(24:33) Thoughts on Fees & Customer Surplus
(33:46) Jordan’s Benchmarking Study
(37:43) LeadSimple
(47:10) Being able to adjust your level of involvement in your Property Management business
(52:56) What is the level of centralization in your business due to your own involvement? How do you set salaries with owners who have varying levels of involvement?
(58:55) When you’re evaluating opportunities, what are you looking for to determine the best use
(01:06:03) What’s the best way for a Small Business Owner to grow and market their business?
(01:18:03) Final Thought
Learn more about Jordan Muela & how to connect with him here:
The Profitable Property Management Podcast
Learn more about Peter Lohmann & how to connect with him here:
Mentioned in this episode:
Growth Metrics for Property Management Entrepreneurs
Your Leads are Not Your Growth Strategy