The Best Ever CRE Show JF3279: Dave Spooner - Strategies for Remote Property Management
Aug 27, 2023
30:55
Ever wondered how to effectively manage your rental properties while sipping margaritas on a tropical beach or serving overseas? Get ready to unlock the secrets of remote property management with Dave Spooner, co-founder of Innago. From handling vacation getaways to military deployments, Dave spills the beans on strategies to successfully self-manage your commercial real estate investments.
Key Takeaways:
- Effective Remote Management Techniques:
- Dave emphasizes the importance of having boots on the ground when you're unable to physically manage your properties.
- He explains how Innago's platform facilitates remote property management by enabling users to give access to trusted individuals, coordinating maintenance, handling tenant inquiries, and more.
- Prioritizing Tenant Experience and Communication:
- Dave highlights the common mistake of landlords neglecting tenant communication and its impact on tenant satisfaction.
- He offers insights into maintaining strong tenant relationships through transparent communication, setting expectations, and even thoughtful gestures like providing cleaning supplies or gift cards.
- Tailoring Management to Specific Scenarios:
- With scenarios ranging from vacation trips to military deployments, Dave explains how Innago adapts to different property management needs.
- He discusses the importance of having a reliable representative on the ground and how Innago's multi-user access feature supports remote management by granting controlled access to designated individuals.
- Co-founder of Innago
- Portfolio:
- 8 units, two triplexes and a duplex in Cincinnati area
- Based in Cincinnati, OH
- Say hi to him at:
- Best Ever Book: Every Landlord's Tax Deduction Guide by Stephen Fishman
- Greatest Lesson: Learn to delegate, trust that others are even better than you are!
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