Join Angela as she dives into a Wendy's dumpster for a contest prize, while Jason shares his survival story at sea. Discover the emotional toll of being a USPS customer care agent with Zellia. Hear stories of resilience and redemption in this captivating episode.
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Quick takeaways
Resourcefulness in overcoming obstacles through unconventional means
Resilience and quick thinking in surviving dangerous situations at sea
Recognizing emotional boundaries and career transitions for personal fulfillment
Deep dives
Dealing with Personal and Financial Struggles to Support Family
Angela Dorman, faced with financial constraints, leverages a Wendy's air-tran free flight promotion to visit her sister and newborn nephew in California, showcasing her resourcefulness and determination to overcome obstacles even through unconventional means.
Facing Life-Threatening Situation At Sea as a Lobsterman
Jason Lemas narrates a harrowing experience of being dragged into the ocean while lobster fishing, demonstrating resilience and quick thinking to survive being entangled in ropes and trapped underwater, highlighting the dangers and challenges faced by lobstermen in their everyday work.
Empathy and Emotional Toll of Working in Customer Care
Zelia Anjali Tatiana reveals the emotional toll of working as a customer care agent at the United States Postal Service, where she grapples with challenging calls and empathizes deeply with callers facing personal struggles and disasters, ultimately recognizing her empathetic nature and the impact of internalizing others' emotions in her work.
Transitioning to a Career that Aligns with Personal Resilience and Strengths
Zelia Anjali Tatiana shares her journey of transitioning from customer care to becoming a maintenance mechanic, highlighting the importance of recognizing one's emotional boundaries and strengths in career choices, leading to a fulfilling role where she can directly solve problems and witness immediate results, showcasing the power of self-awareness and resilience in navigating career paths.
Acknowledgements
The Moth Radio Hour emphasizes the authenticity of the stories shared by Angela Dorman, Jason Lemas, and Zelia Anjali Tatiana, illustrating the diverse and impactful experiences of individuals facing challenges, life-threatening situations, compassion fatigue, and career transitions, fostering empathy and understanding through storytelling.
In this hour, stories of the everyday moments that have lasting impacts. A fast-food chain giveaway, a perilous outing on the high seas and the emotional toll of being a customer care Agent for the USPS. This episode is hosted by Moth Senior Director Meg Bowles. The Moth Radio Hour is produced by The Moth and Jay Allison of Atlantic Public Media.
Angela Dohrmann goes whole-hog during a Wendy's giveaway.
Lobsterman Jason Lemos fights for survival in the frigid Atlantic.
Zellia Enjoli Tatiana learns something new about herself through her work as a customer care agent.
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