“Talent is the Ultimate Value Creator” with Chris Scalia, Chief Human Resources Officer, The Hershey Company
Nov 14, 2023
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Chris Scalia, Chief Human Resources Officer at The Hershey Company, discusses why talent is the ultimate value creator, the importance of strategic narratives and effective listening in organizations, the composition of high performing teams, the benefits of a strong employee value proposition, and advice for future CHROs.
Talent is the ultimate value creator for organizations, driving outcomes and innovation.
A strong employee value proposition can build trust, increase organizational agility, and foster inclusion.
Deep dives
The importance of unlocking the capacity of talent
The podcast episode emphasizes the importance of carefully deploying and managing talent within organizations. By unlocking the capacity of talent, companies can create value and mitigate risks. The episode discusses how talent is the ultimate value creator and why it is crucial to free barriers that hinder talent's capacity. The speaker presents insights on the need for a strategic narrative, continuous listening, work design, and teaming to optimize talent. The goal is to create high-performing teams and an energizing experience that fosters trust, agility, and inclusion.
Chris Scalia's journey to becoming a CHRO
The podcast explores Chris Scalia's unique path to becoming the Chief Human Resources Officer (CHRO) for the Hershey Company. Starting his career as a labor and employment lawyer, Scalia transitioned into an HR business partner role after recognizing his passion for impacting people and business. Through the discussion, Scalia emphasizes the importance of saying yes to challenging opportunities and making a commitment to success. His journey showcases the significance of being adaptable, willing to learn, and embracing change when pursuing career growth.
The role of talent in creating value within organizations
The podcast delves into the belief that talent is the ultimate value creator for organizations. Talent, expressed through skills and experiences, drives outcomes and innovation, making it the most valuable capital in businesses. The episode highlights the need to carefully deploy, manage, and unlock the capacity of talent to generate economic value and mitigate risks. The speaker discusses the value of leveraging workforce analytics, continuous listening, work design, and skill building to maximize talent's potential. By aligning talent strategies with business goals and fostering an energizing experience, organizations can create sustainable competitive advantages.
Building an effective employee value proposition
The podcast reveals the unique approach that the Hershey Company takes with its employee value proposition (EVP) and talent brand. Rather than solely focusing on recruitment, the company sees the EVP as a central tenet of its people strategy. The episode highlights the importance of trust, inclusion, and energizing experiences to drive meaningful change within the organization. By attending to employees' financial, physical, emotional, and mental well-being, Hershey aims to build trust, enhance the employee experience, and motivate lifelong learning. The speaker emphasizes the significance of the EVP in creating incremental economic value, taking better decisions, and sustaining a positive company culture.