Digiday Podcast at Cannes: Inside Instacart's plans to make every surface shoppable with CMO Laura Jones
Jun 21, 2024
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Instacart's CMO, Laura Jones, at Cannes discusses making every surface shoppable for advertisers. Instacart's retail media offering, omnichannel strategy, and collaborations with major brands like Pepsi and P&G are highlighted. The podcast also touches on data privacy, AI in marketing, and AI's role in enhancing productivity and creativity at Instacart.
Instacart focuses on expanding retail media network at Cannes, emphasizing data sharing and innovation.
Instacart utilizes AI to enhance shopping experience and increase productivity, empowering employees to explore new roles.
Deep dives
Innovating Retail Media at Cannes
Instacart attends Cannes to present and evolve its retail media network, emphasizing the importance of sharing their narrative and staying at the forefront of innovation. The company demonstrates leadership by continually innovating its retail media offerings, establishing a strong presence with activations and leading discussions at the event.
Enhancing Shopping Experience with AI and Technology
Instacart leverages AI to enhance the shopping experience, introducing innovative solutions like the AI-powered shopping cart and natural language search feature. By integrating AI into marketing and internal workflows, such as summarizing documents, Instacart aims to streamline tedious tasks, increase productivity, and explore new creative avenues.
Maximizing Creative and Brand Potential with AI
Acknowledging AI's transformative impact, Instacart sees it as a superpower that can empower employees to explore new roles and skills within the organization. Emphasizing that AI automation can unlock more meaningful and interesting tasks, the company strives to leverage technology for greater productivity and job enrichment, while being mindful of managing potential downsides.
Instacart is on a mission to make every surface shoppable, pitching that to advertisers at this year’s Cannes Lions festival. Notably, there’s been an increased presence of retail and commerce media networks on the ground with brands like Chase and United having a presence here at Cannes on the heels of launching their own networks.
“This last year has been about moving off-platform. So now, we’re making our data available on an aggregated, anonymized basis to other media platforms,” said Instacart CMO Laura Jones.
As things begin to close down today, Jones joins this episode of the Digiday Podcast at Cannes to talk about Instacart’s beefed-up retail media offering, presence at Cannes, and more.
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