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00:03:51 Get Comfortable with Pausing
00:09:20 The Dangers of “Hedging Language”
00:14:35 Upspeak and the Mystery of Tone
00:19:37 The Five Types of Communication Tone
00:20:55 Type 1: Informative
00:21:20 Type 2: Humorous
00:21:40 Type 3: Respectful
00:22:08 Type 4: Formal
00:22:28 Type 5: Informal
00:31:36 Transitioning to a New Point
00:32:34 Providing More Details on One Point
00:33:17 Linking Similar Points Together
#CommunicationTone #Conversational #DrKamiAnderson #HedgingLanguage #JamesGorman #Signpost #Signposting #Summarizing #Upspeak #RussellNewton #NewtonMG #EliminateCrutchWordsAndEmptyLanguage #PatrickKing #HowtoSpeakEffectively