[[:encoded, "Communication is everything in business and in all of our relationships. Honestly, how else would people communicate? In order to enjoy an agreeable business and personal discussion, the communication level has to be excellent. How does one communicate effectively? Simply put, say what you mean, say it clearly, and say it with respect. Let’s explore 7 steps to effective communication that produces results.\n\nStep 1: Establish Trust\nSome people naturally distrust other people, because they do not know what the other one is thinking. Therefore, the sooner that you come out and say what you want, the sooner you can begin establishing trust. If you sense that someone is especially apprehensive, then you could go try and reassure him or her that you are not a threat. As you can guess, this doesn’t always work, so don’t waste time trying to change someone’s mind. Instead, continue being cordial and ethical and hope that your professionalism and consistency eventually wins them over – assuming you want to win them over. There are some people you may not want as clients or even associates. Trust is the single most important thing that has to happen for two people to do business together. The only proven trust building system for building high-trust client relationships on purpose that I know of was created by my husband, Bill Bachrach, and is for Financial Advisors (Values-Based Financial Planning and Values-Based Selling).\n\nStep 2: Speak Clearly and Concisely \nSpeaking clearly can sometimes be a problem since not everyone actually takes the time to improve in diction or word usage. For the best results, try practicing speaking in front of a mirror and recording yourself for playback. The last prerequisite is respect. Never disrespect someone that you just met. First impressions never really go away, so make an effort to present yourself as a confident and respectful business associate. If all you have to say is, “Blah,” don’t say “Blah, Blah.” \n\nStep 3: Recognize Problems in Communication\nWhat are some of the most common barriers in effective communication? For starters, there is language, or word usage. One cannot always assume that what sounds benevolent to you would strike others the same way. People can easily misinterpret or even distort a statement’s original meaning. It is wise to avoid saying anything questionable that might confuse a listener, or inadvertently provoke a negative reaction. Sarcasm and humor can also be di
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I’m the author of many books, including, Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, The Guide to Stopping Procrastination, The Power of Visualization, My Gratitude Journal, the Work Life Balance Emergency Kit, and The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.
Aim for what you want each and every day!
Anne Bachrach
The Accountability Coach™
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Goal Setting & Achievement Podcast: Business|Productivity