Nordic Chief Medical Officer Craig Joseph, MD, chats with Margaret Lozovatsky, MD, chief health informatics officer for Novant Health. They discuss Dr. Lozovatsky’s background as a pediatrician, how that led her to becoming a CHIO, and what’s she’s learned working on either side of the EHR. They also discuss structuring governance to drive best practices, having a continuous improvement mindset after implementation, and the dangers of being too clever in the design process.
Show Notes:
[00:00] Intros
[03:59] Leading a GROSS program
[09:38] Having a continuous improvement mindset
[15:29] Structuring governance to drive best practices in the EHR
[18:28] When designs become too clever
[25:25] Reducing clicks with We Matter
[28:41] Things so well designed, they bring Dr. Lozovatsky joy
For a full transcript, click here.
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