Why leaders must coach with compassion. Richard Boyatzis, Distinguished Professor and Author, shares his research.

Helping people change is a big part of any manager or leader’s job. The development of your team and colleagues is critical to business outcomes. It’s also key to their lifelong learning and growth.

Coaching is most typically approached from a lens of compliance, that is, with set ideas of how people need to act or change. While the best of intentions may drive this style, trying to ‘fix’ others is far from effective. For coaching to be truly powerful, it must be led with compassion, and consider the goals of those it’s trying to help.

Richard Boyatzis, Distinguished University Professor of Case Western Reserve University, and co-author of Helping People Change  joins co-hosts Marie El Daghl and Genos International CEO, Dr Ben Palmer to discuss:  

• The difference between coaching for compliance and coaching with compassion, and why the latter is key to long term learning and growth.
• Why trying to ‘fix’ others isn’t conducive to change.
• The importance of personal vision in driving lifelong change.
• How to deliver constructive feedback with purpose and empathy.
• Why senior leaders need to focus their energy on the strengths of their team, rather than the weaknesses.

Interested in Emotional Intelligence?
Learn more about Genos Emotional Intelligence, become a Genos Certified Practitioner or enquire about the Genos Corporate Program. 

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