Think Like an Owner cover image

Think Like an Owner

Chris Hoffmann - Building Scale in Home Services - Ep.235 [Replay]

Jul 30, 2024
Chris Hoffmann, President and CEO of Hoffmann Brothers, has steered his home services business from $10 million to over $100 million in revenue within eight years. He shares insights on building strong executive teams and the importance of a specialized training program for talent development. The conversation delves into strategic debt management for business growth, the challenges of industry consolidation, and innovative ways to enhance employee engagement and morale. Hoffmann's unique family office approach highlights effective cash management and investment strategies in the home services market.
01:01:38

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Hoffman Brothers achieved remarkable growth by leveraging the Nexstar Network's best practices, resulting in over 30% organic growth for seven consecutive years.
  • The establishment of Hoffman Training University emphasizes the company's commitment to employee development, significantly enhancing both new and existing staff's skill sets and morale.

Deep dives

Growth Journey of Hoffman Brothers

Hoffman Brothers, established by Chris Hoffman's father in 1988, has experienced incredible growth, expanding from $10 million in revenue in 2015 to over $100 million by 2023. A critical part of this growth was their membership in the Nexstar Network, a member-owned organization facilitating best practice sharing among HVAC and home service businesses. The insights gained from Nexstar's comprehensive process playbook have been instrumental in achieving over 30% organic growth for seven consecutive years. This focus on process and structured implementation has propelled Hoffman Brothers to differentiate itself within the competitive home services market.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode