

Improve service mapping with Value Streams
5 snips Mar 13, 2024
Exploring how value streams can improve service mapping accuracy and use in service management. Emphasizing collaboration for effective service delivery and understanding user perspectives for streamlined processes. Highlighting the importance of collaboration, value streams, and continuous improvement for delivering desired outcomes efficiently.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Exploring the Benefits of Service Mapping for Effective Service Management
01:38 • 2min
Enhancing Service Mapping through Collaboration and Lifecycle Understanding
03:58 • 3min
The Significance of Service Mapping for Improved Service Delivery and Internal Management
07:23 • 2min
Collaboration and Value Streams
09:45 • 6min