Product Agility The Gap Between Learning And Application: Why We Fail At Change with Julie Dirksen
How important is context and experience in learning and teaching?
Why do people with no prior knowledge or experience in a subject struggle to apply new information?
Do we care what people learn when we bestow information to them or what they are able to do with it when we are not present?
Ben was terrifically excited to have one of his heroes, Julie Dirksen, join him for a wide-ranging conversation on learning, behavioural and organisational change.
They explored the challenges of creating effective training programs that lead to lasting behaviour change, including the criticality of practice and repetition.
This episode offers invaluable insights into effective learning design that goes beyond the classroom to create lasting and meaningful change.
Chapters
- 00:01:39 Why Ben is so excited about this episode and why you should be too!
- 00:02:33 Who is Julie Dirksen?
- 00:04:55 Who is the audience for Julie's book "Design For How People Learn"?
- 00:08:04 Care about what people learn from you? Don't!
- 00:09:00 The Pitfalls Of Unconscious Action
- 00:12:32 Importance Of Novelty In Training Learning And Attention
- 00:15:53 The Phenomenon Of Hyperbolic Or Temporal Discounting: Why We Value Immediate Rewards More Than Future Ones
- 00:19:00 Immediate Rewards Increase Motivation For Behavior Change
- 00:25:39 Knowledge Gaps Are Only a Small Part of the Change Equation
- 00:27:3 Why is it hard for novices to acquire knowledge
- 00:31:10 What is the difference between a skill and knowledge?
- 00:33:55 The Importance Of Habits In Developing Skills
00:37:34 Why Team Self Management so often fails - 00:42:30 The key ingredient to turn learning into CHANGE
- 00:43:25 Using Triggers To Change Habits
- 00:49:23 The End and the Recap
Guest Bio
Julie is an independent consultant and instructional designer with over 15 years of experience creating highly interactive e-learning experiences for clients from Fortune 500 companies and technology startups.
She has a degree in Instructional Systems Technology and a whole lot of background in things like UX design, game-based learning, and behaviour change.
Julie has also been an adjunct faculty member in the Visualization Depa
Host Bio
Ben is a seasoned expert in product agility coaching, unleashing the potential of people and products. With over a decade of experience, his focus now is product-led growth & agility in organisations of all sizes.
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