The Koerner Office - Business Ideas and Small Business Deep Dives with Entrepreneurs How to Build a Chat GPT Wrapper (Real Success Story)⏐Ep. #133
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Feb 19, 2025 
Jordan Gal, founder of Hey Rosie, shares insights on his AI-powered answering service designed for small businesses. He discusses the challenge of traditional answering services and how AI improves customer interactions. Jordan highlights Hey Rosie's rapid growth, focusing on solving customer problems rather than tech details. He also covers unexpected industries adopting AI, innovative marketing strategies, and offers advice on building user-friendly software wrappers. The conversation offers a fresh perspective on leveraging AI for business success.
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Dryer Repair Incident
- Chris Furlong recounts a recent experience where a worker stepped through his ceiling.
- Calling the provided number led to an unhelpful interaction with an overseas call center, highlighting the limitations of traditional answering services.
Growth Potential of AI
- Jordan Gal chose to build Hey Rosie because AI-driven voice technology, while imperfect, has high growth potential.
- He believes focusing on areas where AI is currently weak allows businesses to capitalize on future improvements.
Ideal Rosie Customers
- Jordan Gal describes two ideal customer profiles for Hey Rosie: large businesses with high-stakes calls and small businesses needing after-hours support.
- He uses the example of a water remediation company needing emergency call transfers and a small business owner wanting to screen calls during family time.