Entrepreneur Alex Hormozi discusses the first five hires for growing a business, including admin, customer support, and salesperson. He also emphasizes the strategic order of hiring and the importance of buying back time for high leverage activities. Additionally, he highlights the different types of debt incurred when starting a business and the key factors for maximizing growth through strategic hiring.
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Quick takeaways
Strategically hire the first 5 employees in reverse order: admin, customer support, salesperson, marketing assistant, fractional bookkeeper.
Incur different types of debt strategically when starting a business: financial, operational, talent, management, CRM.
Deep dives
Hiring Order Based on Value and Cost
When starting a business, it is important to hire strategically and think about the order and sequence in which you bring on employees. Typically, the first two hires are an administrative assistant to handle the non-value additive tasks that must be done and a customer support representative to assist with repeated tasks. The third hire is often a salesperson, with the timing depending on your sales skills and the cost per hour for that role. The fourth hire could be someone assisting with marketing and promotion, particularly with prospecting or content creation. As the business grows, these roles can evolve, and each hire may have a team underneath them. It's essential to consider the value and cost per hour when replacing these roles and ensure that you allocate your time to high leverage activities.
Debt Incurred in Entrepreneurship
Starting a business involves incurring various forms of debt, including life debt, management debt, financial debt, and technological debt. Recognizing the type of debt you want to incur and its order of priority is crucial for fast-paced entrepreneurship. For example, you may choose to incur financial debt to avoid incurring operational or talent debt. Funding or having the finances upfront can accelerate growth by bypassing certain steps and challenges, such as implementing a scalable CRM system or building a strong management team. By carefully managing debt and making strategic choices, entrepreneurs can achieve growth and avoid potential setbacks.
Building a Core Team and Scaling
As the business expands, the core team typically grows and branches into different departments. The fundamental core team usually consists of customer support, administrative, sales, marketing, fractional bookkeeping, and tech or IT roles. These departments and teams tend to grow in proportion to the company's growth, with an emphasis on marketing, sales, and delivery. IT, finance, and HR departments are usually built over time, with a higher ratio of employees to customers or employees within the company. Scaling requires careful hiring, team development, and understanding the unique needs of each department as the business evolves.
Who you hire are the extensions of yourself. Today, Alex (@AlexHormozi) talks about hiring the first 5 people to your business in "reverse order" and being aware of what kind of debt you incur when you start.
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.
Timestamps:
(1:14) - First 3 hires: admin, customer support, salesperson