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The Art of Win:Win
May 10, 2025
Dr. Angela Jackson, CEO of Future Forward Strategies and author of 'Win Win Workplace,' dives into the pivotal role of employee voices in shaping successful businesses. She emphasizes that companies prioritizing employee well-being see stronger financial outcomes. Angela discusses the essential shift towards measuring retention and engagement, advocating for transparent feedback processes. The podcast also highlights how generational changes are reshaping expectations in the workplace, pushing for more flexibility and internal talent development. Her insights shed light on creating a win-win culture.
40:01
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Quick takeaways
- Centering employee voices significantly enhances job satisfaction and business performance by fostering innovation and customer loyalty.
- Aligning employee well-being with business success leads to higher retention rates, productivity, and accountability in organizational leadership.
Deep dives
Centering Employee Voices
Focusing on employee voices is essential for creating a thriving work environment. In workplaces where employees felt heard and valued, such as those that encouraged feedback and implemented suggestions, individuals reported improved job satisfaction and growth opportunities. This contrasts with what Dr. Jackson refers to as 'zero-sum workplaces,' where employees felt their voices were ignored and were often subject to strict, inflexible rules. The research highlights that centering employee needs not only boosts morale but also ultimately enhances business performance by fostering innovation and customer satisfaction.
