Defense Mavericks Bridging the Gap Between Policy and Delivery with Jennifer Pahlka
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Apr 9, 2024 
Jennifer Pahlka discusses shifting to product management in government, prioritizing mission over process, embracing change for tech integration. Also, focusing on direct user feedback, simplifying policies, community engagement, and communication needs.
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Bridging the Gap
- Policy and delivery are often treated as separate entities, creating a gap.
- This disconnect prevents policymakers from learning from implementation challenges.
NEPA's Unintended Consequences
- The National Environmental Protection Act (NEPA), initially minimalist, has become overly complex.
- NEPA's extensive review processes now hinder green infrastructure projects, ironically harming the environment.
Outcomes Over Process
- Outcomes should be prioritized over processes in government.
- The focus on process often overshadows the intended mission and results.