

Improving Tactical Decision Making – Dr. Gary Klein
Nov 27, 2024
Dr. Gary Klein, a renowned author and researcher in decision-making, shares his insights gathered from decades of study across various sectors, including military and emergency response. He discusses innovative techniques like the pre-mortem method to enhance decision-making under pressure. Klein recounts fascinating lessons learned from firefighters, emphasizing intuition over analysis. He highlights the importance of communication and mentorship in refining tactical skills, and explores how embracing failure can turn setbacks into valuable learning opportunities.
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Origin of Dr. Klein's Research
- Dr. Klein's decision-making research began in the mid-1980s with an Army request.
- The research focused on understanding real-world decisions under pressure, leading to the study of firefighters.
Recognition-Primed Decision Making
- People often misunderstand how they make decisions, believing in a rational model.
- Research with firefighters showed that they relied on experience and pattern matching.
RPD Model
- The Recognition-Primed Decision (RPD) model combines intuitive pattern matching with mental simulation.
- Mental simulation helps evaluate potential courses of action by imagining them.