The Mindtools L&D Podcast
361 — How do we measure productivity?
Sep 12, 2023
The podcast discusses the challenges of measuring productivity in knowledge work. It explores different approaches to measuring productivity in different contexts. The hosts also talk about the decline of Wirecutter and the impact of AI in HR. The chapter on Walkme introduces their solution to protect IT departments from shadow AI and explains how they help companies overcome software paralysis.
27:26
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Quick takeaways
- Productivity should be measured based on value, skills, and capabilities rather than just quantitative metrics.
- A holistic approach to measuring productivity includes considering factors like employee engagement, well-being, and job satisfaction.
Deep dives
Defining Productivity
Productivity is a nuanced concept that varies across organizations, teams, and individuals. While the traditional view focuses on metrics like output and meeting goals, it fails to consider other valuable skills and capabilities that contribute to a company's success. A more holistic approach to productivity involves tailoring the measures to fit the unique needs of each role and department. This requires clear communication, thoughtful data collection, and a focus on measuring value rather than just quantitative metrics.
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