The Mindtools L&D Podcast 361 — How do we measure productivity?
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Sep 12, 2023 The podcast discusses the challenges of measuring productivity in knowledge work. It explores different approaches to measuring productivity in different contexts. The hosts also talk about the decline of Wirecutter and the impact of AI in HR. The chapter on Walkme introduces their solution to protect IT departments from shadow AI and explains how they help companies overcome software paralysis.
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Defining Productivity
- Productivity is about efficiency, effectiveness, and how actions benefit the business.
- Define productivity at the organizational, team, and individual levels.
Traditional Productivity Measures
- Traditional productivity measures focus on output, goals, and KPIs like sales or project time.
- This approach overlooks essential skills and the bigger picture of value creation.
Prioritizing Mentorship
- Ross Garner shares how his team prioritizes mentorship over individual project delivery.
- This approach allows junior team members to grow and develop their skills.