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Most smaller companies struggle to understand the importance of a CIO. In smaller companies, it's not uncommon to have developers, a CFO, a VP of Supply Chain, or a VP of marketing playing or claiming the role of a CIO. They might also not understand the importance of enterprise architecture, IT portfolio planning, and master data governance. But a CIO is a very specialized skillset that requires experience in managing complex enterprise applications and infrastructure. It takes many years of implementation to get used to enterprise architecture patterns and learn the best practices for managing large IT departments and programs. So which are the KPIs that CIOs need at their fingertips to ensure their success?
In today's episode, we invited a panel of cross-functional experts for live interview on LinkedIn who brings significant expertise to discuss the top KPIs for CIOs. We discussed the best KPIs that CIOs should be measuring. Finally, we discussed how the KPIs might differ for a CIO depending on the reporting and org structure.
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
WBSRocks: Business Growth with Enterprise Software and Digital Transformation