ServiceNow Series E118: Kali Alexander, ServiceNow Customer Advocate at GlideFast Consulting

Today's guest is Kali Alexander, ServiceNow Customer Advocate at GlideFast Consulting. Founded in 2015, GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. Headquartered in Waltham, Massachusetts, the company pride themselves on offering industry-leading services, unparalleled expertise and a track record of positive customer reviews.

Kali is a Certified ServiceNow System Administrator aimed at helping enterprises and organizations leverage IT automated processes to run at peak performance in order to stimulate growth, while saving time and resources. A curious autodidact keen on creating a technical solution-based flow state, she thrives in situations that challenge her to be a resourceful problem solver and collaborator.

In this episode, Kali will discuss:

How she got into the world of ServiceNow,

Her experience at Knowledge 2023,

The possibilities of Generative AI with ServiceNow,

What she learned from meeting people at Knowledge,

The optimism and sharing experiences working with ServiceNow,

Where she sees the future of ServiceNow evolving