The Right Place, The Right Time: Optimizing Sick Care Access with Alex Guastella, CEO of Sympti

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Using AI to guide patients to the right care setting optimizes resources and enhances patient experiences.

In this episode, Alex Guastella, CEO of Sympti, explores how his company helps patients navigate the 141 million annual ER visits and millions more urgent care visits. He explains that Sympti’s AI-powered sick care triage system guides patients based on symptoms, distinguishing it from scheduled care platforms. This technology, which proved highly effective during the COVID-19 pandemic, helps hospitals and urgent care providers optimize resources while directing patients to lower-cost settings with 90% accuracy for ED placement. Alex also addresses the common issue of patients defaulting to the ER due to a lack of awareness about urgent care options and shares personal advice on the importance of taking decompression breaks.

Tune in and learn how AI-driven navigation is streamlining immediate care access and enhancing efficiency!

Resources: 

• Connect and follow Alex Guastella on LinkedIn.
• Learn more about DexCare on their LinkedIn and website.
• Email Alex directly here.

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Outcomes Rocket is a full-service marketing agency focused on helping healthcare organizations like yours maximize your impact and accelerate growth. Learn more at outcomesrocket.com