The High Performance Podcast BITESIZE #22 | Tracey Neville: How to effectively deal with team conflict
Jun 25, 2021
Tracey Neville discusses the crucial role of central values in addressing team conflict. She emphasizes the importance of collaborative decision-making for maintaining cohesion. The podcast dives into the dynamics of conflict in elite environments and highlights the concept of 'cultural architects'—leaders who nurture team performance through their values. It's a riveting exploration of how effective conflict resolution can elevate a team's success.
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Episode notes
Team Values Resolve Conflict
- Tracey Neville recalls a conflict with a world-class player whose decisions didn't align with team values.
- By involving the leadership group, the team collectively addressed the issue, reinforcing shared expectations.
Managing Conflict
- Expect conflict within high-performing teams, as driven individuals may have differing opinions.
- Ensure disagreements remain task-focused and avoid personal attacks to maintain a healthy team dynamic.
Cultural Architects
- Cultural architects are vital in any setting, not just sports.
- Identify individuals who embody and reinforce the team's values and behaviors.