Product Growth Podcast

How to Build AI Agents to 10x your PM Productivity with CEO of Relay.app (fmr Dir PM of Gmail)

Sep 19, 2025
Join Jacob Bank, the CEO of Relay.app and former Director of Product Management at Google, as he dives into the world of AI agents. He dispels the myths around productivity tools, sharing insights on why PMs should leverage AI agents. Discover his innovative approaches, like a 12-agent executive assistant and a 40-agent marketing team. Jacob also reveals the current limitations of AI agents and shares tips on selecting the right platforms to supercharge productivity. It's a can't-miss guide for modern product managers!
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ADVICE

Manage Agent Notification Overload

  • Schedule agent outputs to match your work cadence to avoid ping overload.
  • Build aggregator agents that synthesize daily digests to manage external information flow.
INSIGHT

Prefer Workflows Over Fully Autonomous Agents

  • Most effective agent setups today are structured workflows rather than fully autonomous agents.
  • Keep humans in the loop for high-stakes or low-confidence tasks until you build trust in the system.
ADVICE

Decide Human-in-Loop By Capability And Stakes

  • Use a risk matrix: judge tasks by AI capability and task stakes to decide human involvement.
  • For high-stakes or low-confidence tasks, require human review; for low-stakes/high-confidence, automate fully.
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