At Work with The Ready Brave New Work 23. Ready For Anything: Structure
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Mar 25, 2020 Explore how frameworks like the OS canvas shape work dynamics amidst chaos. Discover the joy in daily activities during uncertain times while balancing seriousness with humor. Dive into the need for evolving beyond hierarchies, advocating for flexible, self-managing systems. Uncover the balance of leadership and individual empowerment in remote work. Emphasize the importance of communication and connection in leadership, promoting distributed leadership to enhance organizational culture.
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Decentralized Decision-Making
- Allow decentralized decision-making with high transparency to adapt quickly.
- Integrate learnings from decentralized actions into policies as patterns emerge.
Empower Frontline Workers
- Focus on the people closest to the context, like customer service agents.
- Prioritize their intel and empower them to act, as they have the most relevant information.
Fluid Internal Structure
- Leave customer-facing teams intact but reallocate internal resources based on urgent needs.
- Organize around dynamic projects and initiatives rather than rigid functions.