Brave New Work 23. Ready For Anything: Structure
At Work with The Ready
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Evolving Beyond Hierarchies
This chapter examines the limitations of traditional hierarchical structures in organizations and calls for a shift toward flexible, self-managing systems. It emphasizes the importance of real-time decision-making and leveraging insights from customer-facing employees to enhance responsiveness during crises. The discussion advocates for role clarity and community-driven solutions, promoting adaptive strategies that prioritize immediate needs over rigid bureaucracy.
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