The Product Manager cover image

The Product Manager

How to Harness a Founder Mindset Within an Established Company (with Brendan Fortune)

Jun 4, 2024
Brendan Fortune, Chief of Staff at Customer.io, discusses embracing a founder mindset in product management, managing tensions, failing fast, and the importance of radical candor in the workplace. Insights shared on team dynamics, success metrics, 'mom test', and navigating tensions in leadership roles.
32:35

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Adopting a founder mindset involves innovation through new solutions and skepticism of conventional ideas.
  • Embracing a team approach over individual ownership is crucial for successful product management projects.

Deep dives

Founder Mindset: Creating Your Way Out of Challenges

Adopting a founder mindset as a product manager involves a bias towards creating new solutions rather than following existing paths. It means being skeptical of conventional ideas, making you inherently innovative. For instance, at GoDaddy, rejecting the leadership's cloud hosting product idea in favor of a managed services business on Amazon Web Services showcased this mindset's value.

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