Why You’re in Business: Lessons From a Restaurant That’s “Figuring It Out”
Starting a business isn’t easy—you rarely have it all figured out. In this video, Ramon Ray shares the story of Buckeyes Scratch Kitchen, a small Ohio restaurant that turned brunch sing-alongs into a sold-out success.
From customer experience to knowing your audience, this story is packed with practical lessons every small business owner can use.
What you’ll learn in this video:
Why customer experience is your most powerful growth engine
How to start before you feel ready and improve in public
The importance of knowing your audience and tailoring to them
Why retention is more profitable than constant customer chasing
How to match your product, pricing, and location to your market
Business isn’t about perfection—it’s about experimenting, learning, and figuring it out as you go.
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#SmallBusiness #Entrepreneurship #CustomerExperience
The Rundown with Ramon - Ramon Ray - small business podcast for entrepreneurs