Dealing With That Difficult Employee with Jonno White

Investing in the individual for them to become all that they can be

Doing your own job really well and watching everyone else follow

Talent wins games but teams win championships

Asking yourself how that difficult person on your team got there

Understanding the difference between a difficult employee and a different employee

The expenses involved in replacing an employee

Making sure to have clear expectations

The importance of having the small battles and never the big battle

How so much of great management happens in the hallways