How workplace emails can land workers

Ainsley Palairet, Director of FixHR and expert in workplace HR practices, dives into the perils of digital communication in the workforce. She highlights how small businesses often lack HR safeguards, making them vulnerable to messaging mishaps. Ainsley emphasizes that inappropriate comments can slip through unmonitored chats and cautions against ranting or using emojis in emails. The discussion also covers serious consequences, like grievances triggered by screenshots under the Privacy Act. Ainsley urges clear communication policies to protect both employees and employers.