Episode 258: Majd Maksad is working on something big.
⏱️ Timestamps:
00:00:00 - Intro
00:01:35 - Rethinking customer communication
00:03:02 - Say goodbye to repeating yourself
00:04:43 - You're not Steve: The pain of support calls
00:05:09 - Envisioning autonomous customer success
00:07:03 - The high cost of ignoring AI
00:07:47 - Real-world AI use case: Bug-fixing bots
00:08:39 - Revenue generation over cost cutting
00:10:42 - Wrapping up and what's next in AI CS
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Majd Maksad:
Majd's LinkedIn: https://www.linkedin.com/in/majdmaksad/