In this Pocket Sized Pep Talk, you'll learn:
- Why the simple act of asking questions and listening well is often misunderstood—and even more often, poorly executed.
- The biggest misconception leaders have about listening, and how it limits their ability to build trust and influence.
- How the practice of Humble Inquiry can help sales professionals uncover real pain points, hidden objections, and create stronger customer relationships.
- What’s changed about how we ask and listen in the era of remote and hybrid work—and how to turn Zoom into an advantage, not a limitation.
- A behind-the-scenes look at what Peter learned from working with his father, renowned organizational psychologist Edgar Schein—and how that experience shaped his own leadership and thinking.
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