How to Scale an Agency 🚀

I Taught My Business to Run Itself...Here's How (Jordan Ross Solo)

Jan 2, 2025
Discover powerful strategies for automating agency operations and effectively delegating tasks. Hear personal anecdotes on hiring skilled professionals and utilizing automation tools to boost efficiency. Learn essential tips for mastering delegation and managing talent for growth. Explore content repurposing techniques tailored for platforms like LinkedIn and Twitter, and understand the advantages of hiring a fractional CFO for insightful data analysis. Gain insights on how to streamline your business for scalability and success.
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ADVICE

Automating for Scale

  • Automate and delegate every part of your business so things run without you.
  • This frees up your time to scale, grow, and make more money.
ADVICE

Delegating Client Work

  • Delegate account management and fulfillment by hiring experienced people, even if they're more expensive.
  • Create a library of Loom recordings of your calls to train them, define your process, and audit their work.
ADVICE

Delegating Onboarding

  • Delegate customer success and onboarding by mapping every step and automating what you can (e.g., Zapier integrations).
  • Use checklists and a "Wikipedia" of admin tasks to ensure completion and provide training.
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