

Intuit asked us to delete part of this Decoder episode
31 snips Oct 21, 2024
Sasan Goodarzi, CEO of Intuit, chats about his leadership in transforming Intuit into a powerhouse in business software through strategic acquisitions like TurboTax and Mailchimp. He dives into the controversial lobbying efforts around TurboTax and the ethical dilemmas tied to free tax filing services. The discussion also covers Intuit's integration challenges post-acquisitions and how they're leveraging AI to innovate customer experiences. Expect candid insights and a glimpse into the future of TurboTax amidst evolving services.
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Intuit's Transformation
- Intuit has shifted from a tax/accounting platform to a broader platform company.
- It aims to provide "done-for" experiences, leveraging data and AI for insights.
Growth Through Acquisitions
- Intuit has grown through acquisitions, including TurboTax, MailChimp, and Credit Karma.
- They aim to integrate these into one seamless platform for customer benefit.
Leadership Structure
- Acquired company leaders are now segment leaders, not CEOs, focusing on platform integration.
- This structure prioritizes the overall platform's success over individual product goals.