Ops Cast Building Trust in an Age of AI with Karen Kranack
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In this episode of Opscast, Michael Hartmann and Naomi Liu are joined by Karen Kranack, Director of Applied AI Strategy and Experience, to explore the intersection of AI, brand strategy, and trust. Karen shares her insights on how AI is transforming marketing and operations, while emphasizing the importance of building and maintaining trust in this rapidly evolving field.
We dive into key considerations for marketing professionals as they navigate the challenges of implementing AI, from transparency in AI usage to addressing data privacy concerns and ensuring ethical AI practices. Tune in to hear real-world examples, including how AI-generated content impacts brand perception and how organizations can foster a culture of trust internally while driving AI adoption.
Key Takeaways:
- The importance of transparency and honesty when integrating AI
- How AI is reshaping consumer experiences and internal workflows
- The role of ethical considerations and privacy concerns in AI adoption
- Real-world examples of successful AI use cases in marketing
Join us for a discussion on how to leverage AI to enhance brand strategy while maintaining trust with your customers and employees.
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