The Game with Alex Hormozi Anger. Neutrality. Empathy. | Ep 208
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May 22, 2020 In a recent discussion, a personal conflict illustrates the explosive nature of anger and the transformative power of empathy. Alex shares a tense encounter with an angry vendor, emphasizing that empathy is the strongest tool in managing high emotions. By stepping into another's shoes and embracing neutrality, disputes can turn into opportunities for understanding. The conversation sheds light on how adopting a caring attitude can lead to better outcomes in difficult situations, making empathy a crucial asset in both life and business.
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Vendor's Misplaced Rage
- Alex Hormozi recounts a story about a vendor who called him enraged, falsely accusing him of IP theft.
- The vendor's anger was misplaced, as the "stolen" IP was freely available online.
Responding to Anger
- Alex Hormozi's friend, a psychology PhD, categorizes responses to anger as: anger (weakness), neutrality (strength), and empathy (strongest).
- Hormozi reflects on his tendency to escalate conflict, but he managed to stay neutral in this situation.
Empathy Over Neutrality
- Strive for empathy in conflicts by understanding the other person's perspective.
- Try to see the situation through their distorted lens and gradually remove their filters to bring them back to reality.