Defense in Depth

What Soft Skills Do You Need in Cyber?

Oct 16, 2025
Unlock the power of soft skills in cybersecurity! Discover how curiosity, resilience, and conflict resolution can turn technical sales into partnerships. Learn the importance of personalizing communication and anchoring security conversations to business goals. Delve into advocacy and empathy as vital collaborative skills. Find out how to effectively showcase these soft skills during interviews with impactful stories. Soft skills are not just nice to have; they are essential for team success and can be developed with practice.
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ADVICE

Deliberately Train Soft Skills

  • Train and tune soft skills rather than assume you either have them or not.
  • Work deliberately to acknowledge and improve empathy, communication, and adaptability.
INSIGHT

Curiosity Reveals Real Business Needs

  • Genuine curiosity reveals underlying business goals beyond stated needs.
  • Use the customer's own language to frame value and build alignment.
ADVICE

Start In The Customer's Shoes

  • Sit in the other person's shoes to make your recommendations relevant.
  • Alter your language and delivery to match how they live the problem.
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