David DeWolf, CEO of Knownwell, and Mohan Rao, Chief Technology & Product Officer, delve into the complex task of promoting AI adoption within diverse corporate teams. They share strategies for identifying champions and framing AI projects as low-risk experiments. The discussion emphasizes engagement with reluctant stakeholders, underscoring the inspiring story of U.S. Representative Jennifer Wexton using AI to regain her voice after a neurological disorder, showcasing AI's transformative potential in personal and professional contexts.
The inspiring story of Congresswoman Jennifer Wexton illustrates how AI can empower individuals with disabilities, restoring their voice and agency.
Addressing employee resistance to AI requires identifying champions and framing initiatives as low-risk experiments to foster acceptance and engagement.
Deep dives
Empowering Voices Through AI
The episode highlights the inspiring story of Congresswoman Jennifer Wexton, who, despite losing her natural voice due to a rare neurological condition, has regained an ability to communicate through AI technology. By creating an AI voice model based on past recordings of her speeches, she showcases not only the advancements in AI but also its potential to empower individuals facing disabilities. This story serves as a poignant reminder that technology can bridge gaps created by physical limitations, allowing people to retain their voice and agency. The ability for AI to enhance the quality of life presents both emotional and functional benefits, encouraging a broader discussion on the positive applications of AI in aiding those with health challenges.
Navigating Resistance to AI Adoption
Organizations often face significant resistance when attempting to implement AI technologies, primarily stemming from a fear of change among employees. Identifying the profiles of innovators and early adopters within the business can help leaders strategize effectively on how to engage those more resistant to new technologies. Addressing concerns about risks associated with data privacy, potential failures, and the necessity of education and clear policies is essential. Engaging these hesitant individuals by framing AI initiatives as low-risk experiments can help mitigate fears and encourage participation in AI adoption.
Championing AI Through Success Stories
The importance of showcasing success stories and small wins in AI implementation is emphasized as a means to gain momentum within organizations. By identifying and promoting champions who can influence their peers, organizations can foster an environment more receptive to AI technologies. Early success stories can serve as tangible proof of the benefits of AI, illustrating how even small improvements can lead to larger, cumulative impacts. Framing AI projects as experiments reduces perceived risks and allows organizations to capitalize on minor victories as a pathway toward broader adoption and integration.
How do you sell AI across a company with a diverse workforce—ranging from the skeptical finance team to the enthusiastic Gen Z in HR? In this episode of AI Knowhow from Knownwell, CMO Courtney Baker is joined by CEO David DeWolf and Chief Technology & Product Officer Mohan Rao to discuss strategies for getting everyone on board with AI, even those resistant to change.
First, they dive into the challenges of driving AI adoption, sharing insights on how to identify champions, showcase early wins, and frame new AI initiatives as low-risk experiments.
Then, Chief Strategy Officer Pete Buer speaks with Philipp Mueller, Chief Analyst and Product Officer at Outsell, who shares his expertise on overcoming resistance within organizations and driving meaningful AI adoption.
In our AI in the Wild segment, we explore the inspiring story of U.S. Representative Jennifer Wexton, who, after losing her voice to a neurological disorder, uses AI to regain it—showcasing AI’s transformative power in personal and professional lives.