B.J. Werzyn is the founder and CEO of West Shore Home, one of the largest direct to consumer home remodelers in the nation. In this episode, B.J. talks about how he is revolutionizing a traditionally fragmented and tech averse industry. He talks through how West Shore Home mapped out the 67 processes of home remodeling, removed inefficiencies, and implemented streamlined processes empowered by technology to ultimately make the easiest, quickest, most stress-free customer experience.